Tag Archives: patient navigators

Everyone Needs a Navigator

“How can I help you?” Lupe Santana asked. “Well I live in Laguna”—fifty miles away, answered the man—“and I really don’t feel well and it’s hard for me to get to the hospital every day for my appointments.” “Let me … Continue reading

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Support Screen

“People will say things to a machine that they will not say to another person,” says Karen Clark, MS, program manager at the Sheri and Les Biller Patient and Family Resource Center at City of Hope. On her second visit, … Continue reading

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